- Attractive odds
- Large customer base
- Easy to navigate website
- Live community forum
- Voted world’s best bookmaker in 2014
- Slow live chat response times
- No contact telephone numbers
The sheer size and scale of Unibet is nothing less than impressive. Since going into business in 1997, they’ve expanded to no less than 10 countries worldwide and are said to have more than 14 million registered customers. They have scooped up a variety of additional brands over the years and have taken home more than a few awards – one of which being the world’s best bookmaker in 2014. They hold around a dozen licenses and are heavily regulated, adding up to the kind of bookmaker that brings much more to the table than the average.
Unibet Standout Features
In terms of standout points, Unibet excels in general when it comes to odds – especially where football is concerned. Along with the best prices, live streaming and in-play betting really don’t get any better than they do with Unibet. And of course, the fact that the site itself is available in more than 20 languages represents a huge plus point too.
Unibet Safety and Security
As an active member of the European Gaming and Betting Association (EGBA), and Remote Gambling Association (RGA) in the UK and inspected and certified by eCOGRA, safety and security are of the highest standard with Unibet. The website itself is flawlessly reliable and we’re yet to come across anything negative with regard to account security, data protection and so on. To play with a brand like Unibet is to know your data and finances are just about as safe as they’re ever going to be!
Unibet Betting and Margins
One thing the vast majority tends to agree on is that when it comes to odds, Unibet is up there with the best. More often than not, it’s near impossible to beat the odds offered by Unibet – especially where larger events and major leagues are concerned. They also score solid marks with margins too – football coming out at 5%, basketball 7.8%, tennis 5.1% and baseball 4.7%. Across all betting markets, the average margin is a very respectable 5.6%.
You’ll find pretty much every sport and league in the world covered at Unibet, with a clear focus on football, horse racing and major tournaments in general. There are literally tens of thousands of betting opportunities to explore at any one time, covering golf, football, rugby union, American football, bandy, baseball, volleyball, boxing, chess, darts, handball, motorsports, politics, thenis, horseracing, Austrailian rules, cricket, basketball, cycling, boxing, e-sports, motorsports, ice hocky, handball, politics, netball, poker, snooker, surfing, trotting, mixed martial arts, winter sports WWE and more.
Unibet Live Streaming and Live Betting
When it comes to live streaming and in-play betting, there might actually be no better bookmaker on the web than Unibet. They’ve well and truly nailed the magic formula, with in-play betting available for almost every market covered and live streaming for about a third of all that’s on offer. The console itself is outstanding, easy to use and brilliantly reliable. For this reason alone, Unibet stands out as a brand you really have to check out.
Payments and Placing Bets
The fact that Unibet accepts most payment methods and processes transactions at record-pace is definitely a good thing. By contrast, attaching a fee of 2.5% to all deposits made by way of credit or debit card leaves a very sour taste in the mouth. Really – this is not the kind of practice that should still be going on these days. Bets can be placed online, via mobile or by telephone and withdrawals (at least!) are free of charge. Being able to bet from as little as £0.10 across all markets is also a Godsend for recreational gamblers and newbies.
You’d expect that a brand as big as this would really set the standard by which others were measured. This isn’t the real case at all. The team on its own is solid enough, but the lack of ANY telephone support really isn’t great. In addition, email and live chat response times leave a lot to be desired. On the other hand they are probably the only major bookmaker to run their own community forum at https://www.unibetcommunity.com where you can also ask for support if your issue has not been attended in time.
Signing up is quick and easy, plus comes with the option of accepting the offer of a £20 ‘Risk-Free’ bet. It’s a case of depositing between £10 and £20 into your account, which will be doubled in the form of a ‘free’ bet from Unibet. They say free, but in reality you’ll need to wager 5X the bonus amount before being able to access any winnings. Elsewhere, 1.5X to 3X is about the average, so this is a little on the high side. They do however have a ton of on-going promotions in relation to specific sports and events, most of which are more than worth checking out.
Unsurprisingly, the mobile experience delivered by the folks at Unibet is every bit as impressive and polished as the standard website. There’s the option of playing directly via the mobile optimised version of the website, but the app is far better in every way. There’s also the option of downloading a couple of additional apps from the same company, including the Tennis Livescore App, the Unibet Sports TV Guide and the Football Stats Centre. Suffice to say, all three are well worth having a go with.
Even if it’s not generally your thing, you might still want to take a look at what’s on offer with Unibet’s Casino. It’s a seriously high-profile affair, enhanced by a rich collection of games and a seemingly endless array of bonuses and promotions. The layout of it all leaves a little to be desired, but the action itself really couldn’t be better. In addition, there’s a great bingo room, a busy poker service and a full live dealer casino section that’s genuinely impressive.
The truth is, Unibet comes extremely close to being the recommended bookmaker above all others. When it comes to markets, odds, in-play betting, live streaming and the customer experience in general, they’re borderline unbeatable. However, things are let down a little by the lack of telephone support and the fact that it takes way too long at times to get a response from the customer care team. And of course, commissions charged on credit/debit card deposits really should be out of the equation by now.
The team at Unibet can be contacted by live chart and email only, via the brand’s contact page at https://www.unibet.com/help/contact?openOnBrowser=true.
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