- Huge offer of sports and markets
- Plenty in-play events
- Quality live streaming
- Fast to limit winning players
- Limited customer service hours
- Numerous restricted countries
BWIN Review
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Bwin Overview
Far from small fry, Bwin is one of the biggest gaming companies in the world. Established in Austria in 1999, this newcomer to the market would eventually go on to serve more than 25 global markets and have at least 20 million registered customers under its belt. Not that numbers like this always guarantee outstanding performance, but you have to reach the conclusion with Bwin that they must be doing something right. And when you put them to the test, you’ll find out in an instant that the answer is quite a lot!
Bwin Standout Features
Perhaps the single most outstanding feature of Bwin is the sheer volume of betting markets covered. Even when taking into account the biggest brands like Bet365, Bwin really comes close in terms of variety. They also focus extremely heavily on in-play betting, making Bwin a solid choice for those who prefer live wagering.
Bwin Safety and Security
Fully licensed and regulated, account safety and data security need not be causes for concern with Bwin. They use the highest-level encryption technology to watch over transactions and protect all data with state of the art firewalls. Even among critics, account security doesn’t tend to be a point of contention.
Bwin Betting and Margins
Interestingly, the odds and margins offered by Bwin are not always the best to be found. They’re never disastrous, but they’ve earned a reputation over the years for frequently falling behind when it comes to simple value for money. That being said, they are also known for being more reliable and consistent than most, with it being somewhat rare to see Bwin suddenly or dramatically slash published odds.
Bwin Markets
As already mentioned, the range of betting markets at Bwin is nothing short of massive and really does feature something for everyone. Just some of the examples on offer: football, tennis, basketball, boxing, cycling, golf, hockey, American football, Formula 1, snooker, chess, alpine and cross country skiing, floorball, horse racing, NASCAR, rugby union, speedway, Nordic combined, baseball, cricket, handball, tennis, volleyball, motorbikes, biathlon, combat sports, darts, futsal, ski jumping, rugby union, greyhounds and many more besides. The most popular sports are listed at the top, with the rest following conveniently beneath.
Bwin Live Streaming and Live Betting
Something that Bwin scores seriously big points in is in-play betting. The company keeps no secret of the fact that most of its focus goes the way of live betting – something that becomes apparent in an instant. The console itself is great, but it’s just how many live betting opportunities there are and the amount of real-time data provided that give Bwin the edge. What’s more, they also offer live streaming of many of the events featured, immediately giving Bwin a serious edge over some in this department.
Payments and Placing Bets
Another plus point for Bwin customers is the way in which a number of global currencies are accepted, including EUR, NOK, CHF, HUF, EEK, HRK, PLN, LTL, GBP, SEK, USD, LVL and RUB. It’s a shame that PayPal isn’t currently on the list of accepted payment types, but this is somewhat made up for by lightning-fast processing times and low minimum withdrawals/deposits. There have been quite a number of complaints however with regard to maximum wins and withdrawals limits, from those claiming their accounts were severely limited and their funds held without explanation.
Customer Service
After doing the rounds for a while you’ll find yourself noticing something of a pattern when it comes to Bwin’s customer support team. The long and short of it being, simply not up to standard. First of all, the fact that the customer service team only operates during limited hours really isn’t good enough for a brand this big. Secondly, response times aren’t always the best, which is no doubt due to backlogs being created while the service is closed. Last but not least, there are one too many reports of less than helpful experiences when it comes to larger withdrawals and betting limits.
Getting Started
The signup process with Bwin is a piece of cake and getting started takes not more than a few minutes. In terms of promotions, it’s interesting to see that the largest space on the front page has actually been dedicated to a free spins promo for the casino. Given that this is the sports betting area of the platform, slightly odd. There’s also a daily ‘Free Bet Mania’ promo up and running, which offers customers the chance to score free bets worth £1 to £50 every single day. As for introductory bonuses and offers, there were at the time of our investigation…none at all!
Bwin Mobile
The total Bwin mobile experience is offered as a 100% browser-based service, with no downloads or software installations required. Given the fact that the main site itself is nothing short of stunning, it’s hardly surprising that the equivalent can be told for the mobile site too. Easy to use, very well presented and fully featured from top to bottom. On the whole, highly recommended all-round.
Bwin Casino
If you decide to check out what’s on offer at the Bwin Casino page, you most likely won’t be disappointed. Far from a token ‘nod’ to the casino crowd, it’s more of a fully-fledged and well-developed casino with literally hundreds of games to choose from. The Live Casino section is particularly impressive, as too is the mobile casino experience and the handful of bonus offers exclusive to casino gamers.
Conclusion
You really only need to spend a few minutes with Bwin to work out why they’re earned such a strong reputation among fans of sports betting. Particularly if you happen to be a fan of in-play betting, which with Bwin is just about as good as it gets. With that being stated, there are simply too many worrying stories concerning limits and withdrawals to cast them off and ignore them. But chances are that for the everyday recreational customer, what’s on offer from Bwin really does tick all the right boxes in spades.
Contact Details
The team at Bwin can be contacted Monday - Sunday 08:00 - 22:00(CET). Live chat is available via https://www.bwin.com/en/account/contact, email queries can also be sent via https://www.bwin.com/en/account/contact or contact the team by telephone on 004312531726982.
Restricted countries
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Afghanistan
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Albania
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American Samoa
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Argentina
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Armenia
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Australia
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Bermuda
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Bolivia
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Brazil
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Chile
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China
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Colombia
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Democratic Republic of the Congo
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Ecuador
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Finland
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Greece
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Grenada
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Guadeloupe
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Guam
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Haiti
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Hong Kong
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India
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Iran
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Iraq
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Israel
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Latvia
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Lebanon
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Liberia
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Lithuania
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North Macedonia
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Moldova
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Myanmar
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New Caledonia
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Northern Mariana Islands
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Pakistan
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Peru
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Portugal
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Puerto Rico
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Reunion Island
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Romania
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Rwanda
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Saint Martin
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Samoa
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Serbia
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Sierra Leone
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Singapore
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Solomon Islands
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Somalia
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South Africa
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South Korea
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Sudan
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Syria
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Turkey
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United States
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United States Minor Outlying Islands
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US Virgin Islands
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Venezuela
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Zimbabwe